Refund and Returns Policy

Shipping Policy

Shipping Statement

At Cattle Baron Cigars, we are committed to delivering your orders safely and on time. All shipments are processed and shipped via United Parcel Service (UPS), our trusted primary carrier.

  • Processing Time: Orders are typically processed within [1–2 business days] after payment confirmation.
  • Shipping Methods: We ship primarily using 2nd day air shipping, on some occasions we may have to use alternate shipping methods.
  • Delivery Times: Delivery times vary by destination and selected service level. Estimated delivery dates are provided by UPS and may be affected by weather, holidays, or other carrier delays beyond our control.
  • Tracking Information: Once your order has shipped, you will receive a UPS tracking number via email to monitor your shipment’s progress.
  • Shipping Restrictions: We currently ship to All States that allow cigar sales online. UPS does not deliver to P.O. Boxes.
  • Lost or Damaged Packages: In the rare event of a lost or damaged package, please contact us at [email protected] within 5 days of the scheduled delivery date. We will work with UPS to resolve the issue promptly.

Thank you for choosing Cattle Baron Cigars. We appreciate your trust and strive to ensure every order arrives quickly and securely.

Return & Exchange Policy

We will personally handle all returns and exchanges through the main office on a case by case basis.

To request a return or exchange please call or Email:

406-683-6363 or 406-596-5629 you can also email us at: [email protected]